Free Customer Service Workshop for Small Businesses

Restoration Information and Technology Education (RITE) Center

FREE Customer Service Workshop for Small Businesses

Part 1: Wednesday, October 25, 2006: 9:30am-12:30pm.

Part 2: Wednesday, November 1, 2006, 9:30am-12:30pm.

The 2006 holiday shopping season is right around the corner: are you and your staff prepared to welcome your customers? Are you interested in improving your customer relationships? All Bedford-Stuyvesant business owners and their staff are cordially invited to attend the Customer Service Training Workshop presented by the Bedford Stuyvesant Restoration Corporation’s RITE Center. This two-part workshop will consist of a comprehensive program that provides a strong foundation of skills and knowledge to succeed in the retail business industry. 

Topics to be discussed:

• Role of the Small business in a community
• Art of finessing customer relationships
• Winning your customers’ loyalty

To attend, please RSVP to bmitchell@restorationplaza.org and indicate your name, your business and address, and how many people will be attending from your establishment.

The RITE Center is Central Brooklyn’s only comprehensive technology and skills education center accessible to the whole community. It provides technology access and classes to develop the local workforce, support educational goals, help small business owners, and cultivate life skills. For more information on the many services offered by the RITE Center for the Central Brooklyn community, please visit www.restorationplaza.org or call (718)636-6985.